Effective Date: February 25, 2026
NJ Floats, Inc., doing business as Quantum Wellness (“Quantum Wellness,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website (https://quantumwellnessnj.com/) and our wellness services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information when you:
- book appointments
- submit contact forms
- interact with our website tools (including our chatbot)
- purchase products
- otherwise contact us
This may include:
- name
- address
- email address
- phone number
- appointment details
- payment-related information necessary to process transactions
Payment processing is handled by secure third-party payment processors (such as Square, Stripe, or similar providers). Quantum Wellness does not store full credit card information on its servers.
Wellness Information
Some services may involve voluntary disclosure of wellness or health-related information through intake forms or consultations. This may include:
- health history relevant to services
- wellness preferences
- appointment history
- client feedback
This information is used only for purposes such as:
- understanding client needs
- helping provide safe and appropriate services
- maintaining internal client records
Quantum Wellness provides wellness services and does not provide medical diagnosis or medical treatment.
Transactional Data
We may collect billing records, purchase history, and communications related to customer service or support.
Usage Data
When you visit our website, we may automatically collect certain information including:
- IP address
- browser type
- device information
- pages visited
- date and time of visits
- website usage statistics
This information helps us improve our website and services.
Chatbot and Automated Communications
Our website may include a chatbot or automated messaging system designed to assist visitors by answering questions, providing general information about services, and helping users navigate the website.
When you interact with the chatbot, we may collect information you voluntarily provide during the conversation, such as:
- your name
- contact information
- questions or messages
- appointment inquiries
Chat conversations may be recorded or stored in order to:
- respond to inquiries
- improve customer service
- improve chatbot functionality
- improve website performance
Please do not submit sensitive medical, personal, or financial information through the chatbot, as chatbot communications may not be secure.
The chatbot is intended for informational purposes only and does not provide medical advice, diagnosis, or treatment recommendations.
How We Use Your Information
We may use your information to:
- provide, operate, and improve our website and services
- schedule and manage appointments
- respond to inquiries and provide customer support
- communicate service updates or appointment reminders
- personalize communications where appropriate
- send marketing messages when you have provided consent
- analyze website usage and marketing effectiveness
- comply with legal obligations
We do not sell your personal information.
Data Sharing & Disclosure
We may share information only as necessary for legitimate business purposes, including with:
- authorized staff or contractors who assist in providing services
- trusted service providers (such as booking systems, payment processors, website hosting providers, analytics providers, or chatbot platforms)
- legal or regulatory authorities when required by law
- parties involved in a business transaction such as a merger or sale
Service providers may only use the information necessary to perform services on our behalf.
Cookies & Tracking Technologies
We use cookies and similar technologies for:
- website operation
- analytics and performance monitoring
- improving user experience
You may adjust your browser settings to control cookie preferences.
SMS/Text Messaging Policy
No Sharing of SMS Data:
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-in Disclosure:
By providing your phone number, you consent to receive automated informational or promotional SMS/text messages from us.
Opt-out Instructions:
Cancel SMS at any time by texting STOP to our number. We will confirm your request.
Help Instructions:
Reply HELP for SMS assistance.
Rates:
Message and data rates may apply. Message frequency may vary depending on your services or communications.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, transmission of data through the internet or through third-party services cannot be guaranteed to be completely secure, and no system can guarantee absolute security.
Data Retention
We retain information as long as necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- enforce our agreements
Testimonials and Reviews
Clients may voluntarily provide testimonials or reviews about their experiences with Quantum Wellness through platforms such as Google, social media, or our website.
If we display testimonials on our website or marketing materials, we will do so only with consent or when testimonials are publicly posted on third-party platforms.
Testimonials reflect the personal experiences of individual clients and are not intended to guarantee similar outcomes.
Reviews posted on third-party platforms (such as Google) are governed by those platforms’ own privacy policies.
Your Rights
You may request to:
- access personal information we maintain about you
- update or correct information
- request deletion of your information where appropriate
Requests may be submitted to:
info@quantumwellnessnj.com
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
Policy Updates
We may update this policy periodically. Revisions will appear on this page with a new effective date.
Contact Us
For privacy questions, contact:
Quantum Wellness
327 US 202-206
Bedminster, New Jersey 07921
Email: info@quantumwellnessnj.com
Phone: (973) 782-3227
